Company
What is CONA?
As our company name reveals “CONA Services” is mainly about 2 things:
- CONA = (Coke One North America) is an IT Platform for the North American Coca-Cola Bottling business. It provides our participating Bottlers a common set of processes, data standards, manufacturing and customer solutions.
- We provide services to our Bottlers that enable a superior customer experience and digital business innovation.
In other words, CONA Services delivers solutions for the Bottlers to optimally run their daily business and refresh the world. Our Bottlers are not only our customers, but are strong partners, and leaders in CONA Services’ accomplishments.
Our Purpose
Solutions Powering Bottlers
Vision 2026
Enable future business models with platform solutions that unlock growth at scale for the NA System. Deliver and support core and elective technologies to power the bottlers to operate efficiently, adapt to changing market needs, and to perform with a competitive edge.
Our Priorities
- Be People focused: Prioritize team development, succession planning, inclusion and joy in the work we do to let culture drive capability.
- Be Innovation Driven: encourage innovation and environmentally sustainable, data-driven decisions, staying ahead of trends.
- Be Secure & Ready: Execute with intention, ensure operational stability while strengthening cyber resilience and safeguarding data assets to support sustainable growth.
How We Are Governed
Board Committees
- Executive Compensation & HR Committee
- Audit Committee
- IT Risk Committee
Business Committees
- NAS Digital Council
- Digital Commerce Council
- TPO Executive Steerco
- Customer Review Board
- Supply Chain Business Advisory Council
- Finance Business Advisory Council
- Procurement Business Advisory Council
- Master Data Strategy Council
- HR Executive Steerco
- CONA Operations & Project Status
- CONA Bottler PMO
- Architecture Review Board
History
-
2006
Launch of Coke One
Coke One started out as a global program focusing on Bottler process and data standards. 10 international Franchise Bottlers participated in this program and decided for a collaborative approach rather than investing separately in building IT capabilities to advance their business. Coke One impacted activities that accounted for 80% of the spending. It was a convincing and substantial business case.
-
2013
Tailor Coke One to the North American Market
After Coke One was successfully rolled out in different Bottling organizations all over the world, the task was to tailor the global template to the North American market. With the launch of Coke One North America the team set out to become an integral part of one of the most important strategic initiatives in the history of Coca-Cola –the implementation of a 21st Century Beverage Partnership Model.
-
2016
CONA Services LLC has its operational go-live
3 years later, to strengthen the overall business model of the Coca-Cola Bottling refranchising in North America, the six largest Coca-Cola Bottlers announced the formation of an information technology services company, CONA Services LLC.
-
2017 / 2018
Completion of Refranchising and Legacy Deployments
The CONA solution has been rolled out to over 500 US and Canada Bottling locations two years ahead of schedule and under budget. CONA is running one of the largest single instance, Software as a Service environments in the world. CONA Services supports now 11 Bottling Partners with over 80,000 employees.
-
2025
Celebrated Nine Years of Success as an Independent Company
Through the years, we have accomplished so much. Together we have delivered world-class service and solutions across The Coca-Cola System and solidified our position as a valued strategic partner to our Bottlers. None of this would be possible without the hard work, dedication, and collaboration of each one of our associates.